Clients reviews about Pegasus Appliance Repair

This was our first time using Pegasus. They promptly scheduled service call and provided an appointment window for the next morning. The technician Adrian messaged when he was about half an hour from arriving. He diagnosed the issue quickly, provided a quote and had the necessary parts to service our LG front load washer. Adrian was friendly and professional, his work was fast and tidy and he provided some other tips on washer maintenance that were very helpful. He showed me the worn/damaged part that he replaced as well. I would highly recommend Pegasus and particularly Adrian! ~ Chris R

We have a Miele hood fan with 2 motors and one dies every 18-24 months. It sounded horrible. Miele stopped replacing them under warranty. Being frustrated by Miele service experiences we looked elsewhere and found pegasus appliance repair. They quickly responded to our inquiry, had a service person Adrian here within days. He was not only polite and courteous, but was able to take the unit apart and repair it saving us a lot of money. We were very happy with the service and outcome and will call again. ~ Laura v

Fantastic service from Pegasus Appliance Repair. Scheduling an appointment was very easy, communication throughout the repair process was also very prompt. Adrian was able to fix our dryer in a timely manner and was very transparent throughout the visits in what he was doing and the time it took him to complete the service. Would highly recommend them to anyone looking for a high quality appliance service in Niagara! ~ Matthew M

Amazing service. My fridge stopped cooling. I called for service and Adrian came out the same day! He diagnosed the problem immediately, ordered the part on the spot - this was Friday at noon and he had the part by Monday morning. He booked me for Monday right then and there and had it fixed in a short period of time. Adrian is a great guy - professional, polite and experienced. I would definitely recommend Pegasus. ~ Richard K

I had a great experience with this company. The lady on reception was lovely and gave me an appointment for the next morning. Adrian was the appliance repair technician and he was fantastic- fixing the problem quickly and efficiently. I would recommend Pegasus as I felt they were trustworthy and professional. ~ Karen T

Our dryer needed repair due to loss of heat . Pegasus service man arrived promptly and explained what the problem could be; fuse, blocked vent duct , or a new heating element. He was very knowledgeable and showed me the problem. The required part was ordered and arrived a few days later as promised. I received good service at a good price. ~ Rick K

Was a very good experience with Pegasus Adrian the technician diagnosed the problems with both our dryer and washer on Dec 23rd, organized the parts and then came on Boxing Day Dec 26th to fix everything Very thorough, very personable. I felt very confident that everything is done right ~ Tony H

We are extremely happy with Pegasus. The Team was professional from booking with the office, the repairs and invoicing. Gregory the Technician was amazing, courtesy, and knowledgeable. We will refer and use this company again. Our dishwasher is working perfectly, Thank you ~ Gabbi K

Very good service. Prompt and professional. Adrian was very personable and was able to complete the repair in a reasonable amount of time. We have used Pegasus Appliance Repair on multiple occasions and are quite content. ~ Joe B

Adrian was great to work with. He seemed knowledgable and kind as he fixed our dishwasher. He explained to us what was happening and helped us understand the problem as well as the go-forward options. We would recommend and use again. ~ Brett G

I called Pegasus appliance repair and they came out right away. I was extremely happy with our technician, Adrian. He fixed our fridge and drier. He was very friendly and knowledgeable. I would definitely recommend this company. ~ Sarahfina S

Adrian was fantastic. He was very knowledable and professional. Diagnosed and fixed my washing maching issue very quickly. He was very respectful and I would definitley reccommend. ~ Bruce W

Great service by Adrian.. honest and fixed our dryer.. loved how we were made aware of when to expect his arrival and was very professional. Thanks again.. will use this service again ~ Jennifer M

The repair person was very kind and patient with a difficult job. Would recommend them 100% and will use them again in the future! ~ sherry c

Great service from Adrian. He was really helpful and great at troubleshooting our dishwasher issue. Had it fixed the same day! ~ Alison J

Adrián was very knowledgeable, friendly and efficient. He will be my go to guy next time. I highly recommend him and Pegasus ~ Len P

The repair to our dryer and washer was done quickly and perfectly by Adrian. Excellent service, I highly recommend Pegasus Appliance Repair ~ Karen Y

Great experience working with Adrien. He was prompt and knowledgable about his trade. ~ Ronna B

Adrian was great ~ Sandro M

Great work, very satisfied! Thank you Adrian :) ~ Mary F

Great job done, especially Adrian. ~ David R

i had a issue with my fagor commercial dishwaher in my restaurent .called this company they send me the technecial next day early morning . adrian was help ful he come out with the solution.its takes him about 20 minute to dignose and fix . its been few days so far its working good but their pricing is very expensive just conform before they come. i been charged 370 for that . after i consult with another provider i been charged more for that job he did. its almost 5 hr working money for there kind of trade. ~ bidur p

I was pleased with the service they were very prompt to come look at my washer. Adrain was very polite and answered all my questions, explained everything. They were accommodating working with my schedule. I would definitely recommend ~ Carrie W

Reviews from our customers

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